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I forgot my password

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First, make sure you are entering your username and password correctly. Both are case-sensitive (except the first character of your username).

If you entered and confirmed an email address when you created your account, you can have a new temporary password sent to you using the "Email password" button on the login page. (If you happen to remember your usual password, you can still use it.)

Otherwise, you can create a different username with a new password.

Please note that the email help team has no access to user details, and cannot reset passwords or help if you have forgotten your account details.

I forgot my username

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Unfortunately we are unable to look up or find usernames, even if you give us your email address.

If you ever edited an article while logged in with your username, and can remember which article it was, then your username will be listed somewhere in the history of that page.

My email confirmation has expired

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Have another confirmation sent to you by clicking on the button in the "my preferences" page.

After several tries, I can't get the email confirmation to work

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Contact the help desk for assistance.